When you make a reservation, you will receive a confirmation email indicating the arrival procedure per airport/train station.
At CDG airport
Once you arrive at Charles de Gaulle airport, a representative with a “Supershuttle” sign will be waiting in the arrival hall of your terminal to welcome you. If you cannot see a representative, please call the 24h contact number +33 (0) 800 234 679 for further instructions. Please note: this number is toll free from public phone booths.
At ORLY airport
Call our toll free number +33 (0) 800 234 679 from any phone booth and our operator will tell you where to meet your driver.
At train stations
Upon arrival at the station, please call our 24h contact number +33 (0) 800 234 679 and let us know you have arrived. Then please take the following exit:
- Gare de Lyon: Exit “Louis Armand”, near platforms J and K (in front of hotel Mercure)
- Gare du Nord: Exit “Napoléon III”, near platforms 9 and 10
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