A – Z

Accommodation
Badges
Catering
Cloakroom and luggage facilities
Commercial opening hours in Frankfurt
Credit cards and cash
Emergencies
Entry requirements and visa application letter
Exhibition
Insurance
Internet
Language
Lost and found
Maps
Meeting rooms
Organisers’ Office
Press
Print Service
Proceedings
Registration information and onsite opening hours
Taxi
Telephone
Time zone
Tourist information point
Weather


Accommodation

Rooms at special rates in various hotels have been reserved for EWEA OFFSHORE 2013 in Frankfurt. To book a room, please go to our hotel booking page.

For group accommodation requests (minimum 4 rooms), please fill in the group accommodation booking form or contact the EWEA OFFSHORE 2013 Hotel Secretariat at accommodation(at)eweaevents.org.

Every effort will be made to satisfy group requests through customised offers, rapid action and a smooth reservation system.

For any queries, please contact the EWEA OFFSHORE 2013 Hotel Secretariat at accommodation(at)eweaevents.org or +32 2 566 99 46

All rates are quoted in EUR, per night, per room, including breakfast, city tax and the local VAT (Value Added Tax) for services (7% rooms; 19% breakfast, food, beverages). Please note that these rates can also vary from 2 to 2.5 % (depending on VAT and city tax variation).

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Badges

All participants are requested to wear their badges throughout the event. Badges are marked according to the type of pass purchased, and participants will not be admitted to the conference or exhibition without their badge. You may also be required to show your badge at some social events.

Should you lose your badge, please go to the registration areas for assistance. An administrative fee may apply for reprinting the badge.

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Catering

Conference delegate and complimentary exhibitor staff passes include access to the official lunch areas, which will be located in halls 3.0 and 3.1.
All other attendees interested in taking part in the official buffet lunch should purchase tickets before the event through the registration page. This item will not be available onsite.
Catering will be available in several dedicated areas at the following times:

Tuesday Wednesday Thursday
Welcome coffee
In the poster area
08:00 – 09:00 08:00 – 09:00 08:00 – 09:00
Coffee break
In the coffee break areas
 - 10:30 – 11:00 10:30 – 11:00
Buffet lunch
In the lunch areas (halls 3.0 and 3.1)
12:30 – 14:00 12:30 – 14:00 12:30 – 14:00
Coffee break
In the coffee break areas
15:30 – 16:00 15:30 – 16:00 -

In addition, permanent coffee will be available for all participants in the coffee break areas during the whole event. Access to the lunch areas will be granted upon presentation of a lunch voucher only. Lost tickets will not be replaced.
Please note that it is possible to buy snacks and sandwiches in the visitor catering areas.

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Cloakroom and luggage facilities

There will be two cloakroom facilities available free of charge:
- In the registration area in the Forum for all conference delegates
- At the east entrance of Hall 3 for all exhibitors and visitors

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Commercial opening hours in Frankfurt

Banks in Frankfurt are open from Monday to Friday from 09:00 to 13:00 and from 14:00 to 16:00, and until 18:00 on Thursdays.  In the city centre, almost all banks are open over lunchtime.

Shops are open:
Monday – Friday              09:00 – 18:30

Saturday                           09:00 – 17:00/18:00

Department stores and supermarkets usually stay open longer until 20:00 or 21:00 from Monday to Friday.

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Credit cards and cash

The unit of currency in Frankfurt is the EURO. Current exchange rates can be found at www.xe.com/ucc

Cash points are widely available. There are ATM machines located at the City Entrance to the Messe Frankfurt in Hall 1 on Level 1.0 or in Hall 4 on Level 4.1.

All major credit cards are widely accepted throughout Frankfurt in shops, restaurants, hotels etc. Some places might charge a fee when accepting foreign credit cards as payment. Be sure to bring your PIN code and a picture ID when using a credit card in Germany. Foreign exchange facilities can be found at the airport, railway station and major banks.

Theft/loss of credit card

Eurocard +49 (0)69 793 31910
Mastercard +49 (0)800 819 1040
Visa +49 (0)800 811 8440
General number (connects you to the right number) +49 116 116

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Emergencies

European emergency call 112
Fire department 110
Ambulance & emergency service 112
Emergency doctor +49 (0)69 19292
Night and weekend dental service +49 (0)69 59795360
Pharmacies open nights and Sunday +49 (0)800 00 22833
There are First Aid Stations located in Halls 2.0 and 4.C

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Entry requirements and visa application letter

All visitors must be in possession of an identity card or a passport to enter Germany.

Who does not need a visa

Citizens of all countries of the European Union, Switzerland, Croatia, Israel, Japan, Australia, New Zealand, most of the countries of North and South America and some other countries do not need a visa, only a valid passport is required to enter Germany. In case of doubt, please contact your local German embassy or consulate.

Who needs a visa

Travellers requiring a visa can travel freely throughout the Schengen zone for three months with a Schengen visa issued by any Schengen country. Further information can be found on the website of the Federal Ministry for European and International Affairs. (Current member countries of the Schengen treaty are Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland).

Please contact your local German embassy or consulate for further information.
List of German embassies and consulates

Visa application invitation letter

Attendees must have registered and paid the required registration fees before requesting an official letter of invitation. All requests should be made during the online registration, which will be made available in June 2013. Please note that the organisers will not be able to contact or intervene with any embassy or consulate office on behalf of a participant.

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Exhibition

Please visit the exhibition page for general information about the exhibition.

Not exhibiting yet? Contact the Sales Team: sales(at)ewea.org

For details about the exhibition build-up, stand construction etc. exhibitors should refer to the Exhibitor Manual (available as from June 2013) or contact the Exhibition Operations team at email: exhibitionoperations(at)eweaevents.org or tel: +44 2476 510 015.

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Insurance

The organisers do not accept liability for individual medical, travel or personal insurance and participants are strongly advised to make their own arrangements regarding health and travel insurance.

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Internet

Wireless internet access is freely available throughout the venue.

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Language

The conference presentations will be in English.

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Lost and found

Lost and found items can be recovered at the Organisers’ office in Hall 3.C east, office 92.

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Maps

Messe Frankfurt access map
Frankfurt public transportation map

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Meeting rooms

If you are interested in booking a meeting room or have any queries regarding the reservation, please contact Michael Pachlatko, tel: +32 22 13 18 16 or email: mpa(at)ewea.org.

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Organisers’ Office

This is located in Hall 3.C east, office 92.

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Press

Press service

A fully-equipped press room will be at the disposal of journalists throughout the event. It is located in the Forum, on level C in the room “Konstant”. Computers, refreshments, background information and press packs will be available. An official press conference will take place on Tuesday 19 November 2013 and be part of the programme dedicated to journalists.

Online accreditation

Online accreditation allows journalists to register for EWEA OFFSHORE 2013 in the run-up to the event. All press representatives who register in advance will receive regular updates with information by email.

For more information, please contact Peter Sennekamp, Media Officer, pse(at)ewea.org

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Print Service

A Pin Print Service, located at the entrance hall 3 east (next to the cloakroom) is available during event hours.

You can send your files to print to this printing station using the following address: pinprint(at)messeservices.com. In return, you will then receive a PIN code, with which you can print your files at this station within 48 hours. There is service staff at the station to help you.

The printouts are A4, one-sided and in colour. One printout costs 0.60 €, please pay directly at the station.

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Proceedings

A full three-day conference delegate pass includes free access to the online conference proceedings website published during the event. Pre-registered delegates will receive an e-mail with their login details to the proceedings on the first day of the conference. Delegates registered on site will receive the link shortly after the conference. The proceedings include all submitted abstracts and PowerPoint presentations, synchronised audio files, video files of selected sessions, poster presentations and full papers (where available).

Should you have any queries regarding the proceedings of this or other EWEA events, please contact Maura Di Ruscio: maura.diruscio(at)ewea.org

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Registration information and onsite opening hours

Registration opening hours:

18   November 14:00 – 19:00
19   November 08:00 – 18:00
20   November 08:00 – 18:30
21   November 08:00 – 13:30

Exhibitors only will be able to pick-up their badge/materials as from 08:00 on Monday 18 November 2013.

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Taxi

Taxi stands are located at the city entrance to hall 1 or the east entrance to hall 3.
To call a taxi, please dial +49 (0)69 23 00 33 or +49 (0)69 79 20 20.

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Telephone

The international access code for Frankfurt is +49. Remove the ‘0’ from the city/area code when dialling internationally.

We request that all conference delegates put their mobile phones on silent mode during all conference sessions.

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Time zone

The time zone in Frankfurt is GMT + 1hr during the month of November.

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Tourist information point

Frankfurt Tourist Information Hauptbahnhof
Main Train Station, Reception Hall
60329 Frankfurt am Main

Tel. +49 (0) 69 21 23 88 00
Fax +49 (0) 69 21 23 78 80

Email: info(at)infofrankfurt.de
Website: http://www.frankfurt-tourismus.de/cms/tourismussuite/en/home.html

Opening hours:
Monday – Friday                                       08:00 – 21:00

Saturday, Sunday and public holidays    09:00 – 18:00

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Weather

Frankfurt has a continental climate. For Frankfurt weather forecast, please visit:

http://www.wetter.de/deutschland/wetter-frankfurt-18221009.html

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